Privacy Policy

Living Nest Hubs ("we," "our," or "us") respects your privacy. This Privacy Policy explains what personal information we collect through livingnesthubs.com (the "Site"), our consultation services, and our communications, and how we use, share and protect it.

1. Information We Collect

• Contact Information: name, email address, phone number and property address when you request a quote, schedule a consultation or contact us.
• Project Information: details you share about your home, renovation goals, budget range and service selections.
• Newsletter Data: the email address you provide when subscribing to (or unsubscribing from) our newsletter. On this demo Site, subscription data is stored locally in your browser and is not transmitted to a server.
• Technical Data: device type, browser, approximate location (city/state), pages visited and interaction data collected via cookies and similar technologies.
• Financial Context: if you ask about financing, we collect only the information needed to guide you — sensitive loan application data is handled directly by our licensed lending partners under their own policies.

2. How We Use Your Information

• To respond to inquiries and provide free estimates and consultations;
• To plan, schedule and deliver renovation services you purchase;
• To send service updates, appointment reminders and warranty information;
• To deliver our newsletter when you subscribe (and to honor unsubscribe requests immediately);
• To improve our Site, services and customer experience through analytics;
• To meet legal, insurance and licensing obligations in the states where we operate.

3. Sharing & Disclosure of Information

We do not sell your personal information. We may share limited data with:

• Service providers who support our operations (scheduling, email delivery, payment processing, analytics) under confidentiality agreements;
• Lending and warranty partners — only with your consent and only the details needed to process your request;
• Licensed subcontractors working on your project, limited to what the job requires;
• Authorities when required by law, regulation or to protect safety, property and rights.

4. Cookies & Tracking Technologies

We use essential cookies to run the Site and preference storage (such as your browser's local storage) to remember newsletter status and reading activity. You can disable cookies in your browser settings; core quote-request functionality will continue to work. We honor browser "Do Not Track" signals where technically feasible.

5. Data Security

We protect personal information with encryption in transit (HTTPS/TLS), access controls, employee confidentiality training and vetted vendors. No method of transmission over the internet is 100% secure; if we ever experience a breach affecting your data, we will notify you as required by applicable US state and federal law.

6. Data Retention

We keep inquiry data for up to 24 months for project follow-up, and project/warranty records for the duration of your warranty plus any legally required period (typically 7 years for contracts and invoices). Newsletter data is retained until you unsubscribe, which you may do instantly on our Newsletter page.

7. Your Privacy Rights

Depending on your state of residence (including under the CCPA/CPRA and applicable state data-privacy laws), you may have the right to:

• Know and access the personal information we hold about you;
• Correct inaccurate personal information;
• Request deletion of your personal information;
• Opt out of marketing communications at any time;
• Not be discriminated against for exercising these rights.

To exercise any right, email privacy@livingnesthubs.com or call +1 512-555-0184. We respond within 30 days.

8. Children's Privacy

Our services are directed to homeowners aged 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it promptly.

9. Third-Party Links & Services

Our Site may link to third-party websites or embed services (such as map providers). We are not responsible for their content or privacy practices; their own policies apply.

10. Changes to This Policy

We may update this Privacy Policy periodically. The "Effective Date" above reflects the latest version; material changes will be announced on this page at least 14 days before taking effect.

11. Contact Us

Questions about this policy or your data? Reach our privacy team:

Living Nest Hubs — Privacy Office
4289 57th Ave N, St. Petersburg, FL 33714, USA
Email: privacy@livingnesthubs.com · Phone: +1 512-555-0184